Bole888 believes that good gaming is responsible gaming. We provide self-control tools, personal limits and professional support to ensure your entertainment experience remains healthy and enjoyable.
Online gaming should be entertainment – a way to have fun, enjoy your favorite sports matches, or try your luck in casino games. But we also recognize that for some users, gaming can become difficult to control without proper guidance and tools.
At bole888, we genuinely care about user well-being. It is more than just words — we invest in technology, staff training, and policies that ensure our platform is a safe and responsible place to play for everyone.
Our core principle is simple: gambling is entertainment, not a source of income. By understanding these principles and using the tools we provide, you can enjoy the bole888 platform with peace of mind and in a responsible manner.
All these control tools can be accessed directly through your bole888 account settings without needing to contact support.
Set daily, weekly or monthly deposit limits according to your means. Once set, the limit takes effect immediately and cannot be increased until the 7-day waiting period expires.
Set the maximum amount you are willing to lose in a given period. Once the loss limit is reached, your account will be blocked from placing new wagers until the current period ends.
Set daily session time limits to ensure you do not play for too long. Notifications will be sent when you approach the time limit and the session will end automatically when the limit is reached.
Take a short break from the platform for 24 hours, 7 days, 30 days, or 90 days. During the break period, you will not be able to log in or place any wagers on bole888.
For stronger protection, you can apply for full self-exclusion from the bole888 platform for 6 months, 1 year, 5 years or permanently. Requests will be processed within 24 hours.
Monitor the complete history of your wagering activity including total deposits, losses, wins and time spent. This information helps you make more informed and responsible decisions.
Setting self-control limits on bole888 is simple and can be done in just a few minutes. Follow the steps below to get started:
Access your account using the Login button at the top right corner of the platform. Always ensure you are using a secure connection.
Click on your profile icon and select "Account Settings" from the dropdown menu that appears.
On the settings page, you will find a dedicated tab for all available self-control tools and personal limits.
Choose the type of limit you wish to set, enter an appropriate value and confirm your selection. The limit takes effect immediately.
You will receive a confirmation email once the limit has been successfully set. Keep this email as a record for your reference.
Example: Set a daily deposit limit of RM 100 to ensure you do not exceed your monthly entertainment budget.
Example: Set a daily loss limit of RM 50 so that once your losses reach that limit, you cannot continue betting for the rest of the day.
To increase a limit already set, there is a 7-day waiting period to ensure decisions are made carefully and not impulsively.
Self-exclusion cannot be reversed during the active period. This is a safeguard we designed to protect you from impulsive decisions.
Not everyone who plays faces gambling problems, but it's important to recognize early warning signs before they become more serious. If you identify any of the following signs, please seek help.
Using money meant for bills, rent, or basic necessities to gamble is a serious warning sign that requires immediate attention.
Continuing to play hoping to recover money already lost, often resulting in even greater losses.
Lying to family members or friends about your gambling activities or how much money you have spent.
Feeling anxious, irritable, or stressed when you are unable to play or have to cut back on gambling activities.
Prioritising gambling over work, family, social relationships, or other daily responsibilities.
Borrowing money from friends, family, or taking out personal loans solely to fund gambling activities.
The bole888 support team is trained to assist users experiencing gambling problems.
Live Chat: 24 hours / 7 days
Email: [email protected]
An honest self-assessment is the first step to identifying whether your gaming habits remain under control. Answer the following questions honestly.
Bole888 has a zero-tolerance policy toward access by individuals under 18 years of age. Here are the measures we take and what you can do at home.
All new users must undergo age verification through a strict KYC process before making any deposits or wagers.
The bole888 platform uses an AI system to detect suspicious patterns that may indicate underage users are accessing adult accounts.
Ensure your bole888 account cannot be accessed by children. Use a strong password, log out after each session and do not save login credentials on shared devices.
If you suspect a bole888 account is being used by an underage individual, report it to our support team immediately. All reports will be investigated seriously.